Frequently Asked Questions (FAQ's)

We have provided a list of responses or instructions to some frequently asked questions that we receive periodically. Please check to see if your question is listed here with an appropriate reply. If not, please contact the AWWA-IA office at [email protected]. We are anxious to help!

Thank you,


  • LOG IN & FEATURES OF WEBSITE:To see instructions on how to log in to the new website for the first time and information on some features of the site, please CLICK HERE.

  • MEMBER DISCUSSION FORUMS:  As a member, you are able to create, reply to and view discussion forums that are located on the site.  This is a feature that is available to AWWA-IA members ONLY so you must be logged in to access this area.  CLICK HERE for more information on Forums.  

  • COMPANY KEY CONTACT: If your organization has a "company" membership, someone has been assigned to be the Key Contact.  The person in this role has special access to your company profile in order to edit and update the data for your organization and the members linked to it.  CLICK HERE for more information.

  • EVENT REGISTRATIONS BY KEY CONTACT: The company's key contact has access to the company profile and the ability to register your individual linked members for events and activities. CLICK HERE to find out more.